HOW WE TRANSFORMED A LEADING TELECOM PROVIDER’S YOUTUBE STRATEGY.
305% INCREASE IN SUBSCRIBERS.
SHORTS 797% HIGHER VIEWS THAN MADE IN-HOUSE.
In mid-2023, a leading US telecom provider (we’d love to name drop but Legal said that’s a breach of our NDA) sought out Little Dot Studios for a specialized YouTube growth strategy tailored for telecom brands, optimizing their digital presence and improving customer engagement through video content. The client wanted to find a partner who could inject fresh ideas, deliver operational excellence, and drive measurable results.
The Challenge: Breaking Through Stagnation
Before engaging Little Dot, the telecom provider faced several challenges on YouTube:
STALLED GROWTH
Competitors were outperforming them in terms of engagement and content innovation.
UNOPTIMIZED CONTENT
Existing videos lacked proper optimization, and Shorts were underutilized.
OPERATIONAL NEEDS
Beyond creative strategy, they needed robust operational support to manage their growing ecosystem of YouTube, including multilingual and regional variations.
STRATEGIC CLARITY
The brand struggled to align their ecosystem of channels with defined goals and an overarching strategy.
Strategic Optimization
We conducted a full YouTube audit tailored for telecom brands, identifying gaps in telecom video SEO, optimization, and opportunities for enhanced YouTube audience engagement. Key tactics included:
- Optimizing Content for YouTube’s Algorithm: Revamped video titles, descriptions, and metadata to boost discoverability.
- Data-Driven Shorts Strategy: Developed Shorts informed by data analysis, including retention rates, high-search terms, and engagement patterns.
- Performance Scoring: Delivered a detailed optimization score to highlight achievable quick wins and long-term improvements.
- Channel Migration: Merged their Latino channel with their flagship channel to drive performance growth.
Creative Editorial Services
The Little Dot team introduced a robust content strategy, blending creativity with actionable insights:
- Shorts Production: Using insights from longer-form content, we crafted engaging Shorts designed to capture attention and drive views.
- Creative Ideation: Supported the telecom client with weekly creative ideation and monthly series ideas, frequently sharing they enjoy our creative input.
- Localized Content: Developed a plan for regional and multilingual content, addressing translation, dubbing, and cultural relevance. Recently, Little Dot have utilised the audio language tool for duplicate content from the migration, sunsetting the lower-performing video to improve overall channel performance.
- Cross-Platform Insights: Delivered recommendations for extending the telecom provider’s strategy to other platforms while maintaining YouTube as the primary focus.
Comprehensive Reporting
Something our client valued was our ability to deliver high-quality, digestible reports that empowered internal stakeholders:
- Quarterly and Annual Reports: Presented polished PDFs detailing channel performance, competitor benchmarks, and actionable insights.
- Competitor Analysis: Conducted regular deep dives into competitors’ strategies, keeping the telecom brand ahead of trends.
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Results
Since the partnership began in August 2023, the telecom brand has experiences remarkable success:- Shorts Performance: Views for Little Dot-created Shorts surged by 797% compared to in-house efforts.
- Subscriber Growth: In the reporting period, one of their channel’s subscribers increased by 305%
- Top of Funnel Impact: Increased watch times and awareness metrics, aligning with the brand’s broader marketing goals.
- Multilingual Content: Since migrating the Latino channel to the flagship channel, the top Spanish language video on the channel ranks #4 in organic views and #3 in organic watch time among all videos on the channel.
- Streamlined Operations: Improved operational efficiency, including using the clients preferred communication methods and bi-weekly meetings to answer client questions.
- Google Search viewership increased by 71% since using the tag optimisation product tool.
What's Next?
With the telecom company’s YouTube channels firmly on an upward trajectory, Little Dot is now working to expand their strategy across other platforms and further refine their multilingual content approach. The partnership highlights the power of combining creativity, operational excellence, and data-driven insights to drive digital transformation.
If you’re a telecom company looking for a YouTube specialist to drive subscriber growth, video engagement, and search optimization, Little Dot Studios is the expert partner you need.
Contact us today to discuss a tailored YouTube strategy for your telecom brand.